Privacy Policy

At Proprietas.co.in ("Company," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy governs how we collect, use, disclose, and manage your information when you access our website https://proprietas.co.in (the "Platform") and avail of our services (the "Services"). By using our Platform, you consent to our data practices as described in this Policy.

1. Personal Data We Collect

A. Information You Provide to Us

  • Personal Details: Name, phone number, email, and login credentials.
  • Property Details: Property type, location, dimensions, photographs, pricing, and amenities.
  • Identification Documents: PAN, Aadhaar, passport, voter ID, or property-related documents.
  • Payment Information: Processed via third-party payment providers; we do not store your financial details.
  • Communication Data: Emails, messages, or calls regarding inquiries, feedback, or customer support.
  • Voice Recordings: If provided for property listings or other services.

B. Information We Collect Automatically

  • Usage Data: Search history, property interests, page views, and user preferences.
  • Technical Data: Device type, browser, IP address, operating system, and network information.
  • Location Data: General location inferred from your IP address.
  • Cookies & Tracking Data: We use cookies and similar tracking technologies to enhance your experience.

C. Information from Third Parties

  • Marketing and advertising partners
  • Public sources and real estate aggregators
  • Third-party login providers (if applicable)

2. How We Use Your Personal Data

  • To provide and manage the Platform and Services.
  • To facilitate property listings and connect buyers, sellers, renters, and brokers.
  • To enhance user experience and provide personalized recommendations.
  • To process transactions securely via third-party payment services.
  • To improve our Platform based on user feedback and analytics.
  • To prevent fraud, unauthorized access, and security risks.
  • To send marketing communications and promotional offers (with your consent).
  • To comply with legal obligations and protect our legal rights.

3. Who We Share Your Personal Data With

  • Service Providers: Hosting, payment processing, customer support, and marketing agencies.
  • Real Estate Professionals: Brokers, developers, and dealers for property-related services.
  • Legal Authorities: When required to comply with laws, regulations, or legal proceedings.
  • Banking Partners: For mortgage and financial services, if you express interest.
  • Business Transfers: In case of a merger, acquisition, or corporate restructuring.

4. Data Storage and Retention

  • We store your personal data securely in compliance with applicable laws.
  • Personal data is retained as long as necessary to fulfill our services and legal obligations.
  • You may request deletion of your personal data, subject to certain legal limitations.

5. Your Rights

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request corrections to inaccurate or incomplete information.
  • Object to data processing for certain purposes.
  • Request data portability, where applicable.

6. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze website traffic. You can manage or disable cookies through your browser settings.

7. Third-Party Links and Services

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our Platform is not intended for users under the age of 18. If we learn that a minor has provided personal data, we will take steps to delete it.

9. Cancellation and Refund

All bookings made through Proprietas are final. No cancellations or refunds are permitted under any circumstances. We advise users to review all property details and confirm their decision before proceeding with any payment.

10. Shipping and Delivery

As Proprietas operates as a digital real estate platform, there is no physical shipping or product delivery involved. All services, documents, and communications are provided electronically via the Platform or through registered email.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact:

Privacy Officer
Proprietas.co.in
Email: info@proprietas.co.in
Address: Jevaneshwar kurpa, Govind nagar Borivali west, Mumbai

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to our data processing practices.